The service request portal is NOT for emergencies.
If you have an emergency, please dial 9-1-1 from a safe location.
The City of Troy Contains Roads from Multiple Jurisdictions
Please note that the following roads are under Oakland County Jurisdiction.
County Roads within Troy: Adams, Crooks, Livernois, John R, Dequindre, Fourteen Mile, Maple, Big Beaver, Long Lake, South Blvd.
For County roads call toll-free 844.625.7623.
Oakland County Road Commission Pothole Portal
For I-75 & on and off ramps please call the MDOT pothole hotline at 888.296.4546.
MDOT Pothole Portal
Problem *: Select a category... General Comment Positive Remarks Fire Department (NON-EMERGENCY ONLY) Pothole Big Beaver Shuttle Comment/Recommendation Big Beaver Shuttle Concerns/Complaint Community Center Construction Code Enforcement Drainage & Storm Water Mail box damage (Snow Plow) Mowing & Weed Trimming Park Maintenance Planning & Development Recreation Programs Sidewalks Snow & Ice Control Street Maintenance Street Sign Traffic Trees Other
Comments: Max length 250 characters
Enter address or intersection of incident area if applicable and/or enter location information.
Address Example: 500 W Big Beaver
Intersection Example: W Big Beaver @ Livernois
(Address / Intersection) of Concern:
Additional Location Description: Max length 256 characters
If you provide us your email address you will receive an email containing a link that will enable you to check the status of the request.
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500 W. Big Beaver Rd · Troy, Michigan 48084 · Ph: 248.524.3300 City Hall Hours: 8am-4:30pm